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"After a couple of months of working with different companies, I found SRD to be standing out in the crowd.
They make helpful suggestions and aid in educating us along the way.
Mark and his crew do a great job of meeting those deadlines with a quality product."
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"The most important service you provide is when a die is produced that does not meet specifications regardless of who is at fault, you are there to work through the issues to correct the situation to keep the project moving forward resulting in a satisfied customer."
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"Your products have allowed savings of nearly 275% on some of our more common products when comparing the costs of production to the typical prices that we were paying an outside vendor.
Additionally, because of your staff's support and speed in working with us on the creation of new dies, has ensured that we were able to reduce the material cost of tagging one of our parts from $4.75 to $0.26, for a savings of nearly 1830% on a component for our business."
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"I confidently recommend SRD as they have delivered on every promise they made in our initial meetings, and we are far more knowledgeable having worked with them.
We have been approached by numerous die makers trying to earn our business.
I cannot however imagine a relationship that would serve us any better than that of your efforts.
We look forward to our continued partnership, and I wanted to let you know that all of your efforts are greatly appreciated.
Thank you very much for your professionalism and dedication, it does not go unnoticed!"
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"Mark and his staff often make suggestions on complicated projects, so the die that is sent to us is made correctly the first time.
Their workmanship and quality have always been second to none.
By giving us quality dies we have been able to shorten our make-ready time, therefore increasing productively and profitability."
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"Your willingness to spend time explaining the basics of die cutting and working with me to find the best combination of die size, rule type, and ejection material far exceeded either the service I received from other companies I contacted, or what I would expect given the very small size of my initial purchase."
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"It was exciting to learn about your software, but even more so to learn about the culture you have created at SRD. As I said, if we could clone you and get others to think this way about their industry and their product, we would go a long way towards making this a much better experience for everyone."
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"The service provided by Steel Rule Diemasters has always been extremely accomodating - many times at what I'd consider 'drive-thru' timing.
In nearly every instance, the quality of the dies has been top-notch."
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"They picked right up on what we needed as true professionals should.
I have been impressed when I have received notes back with my finished plate making suggestions on how we can improve on the cutting design that I provide so that my cost would be less.
By the way, that cutting die was the best we had received up to that point."
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"Mark, as you know, I was new to the converting business at the beginning of this year.
I could not have accomplished all the things I set out to do without your expertise and your willingness to help me troubleshoot problems.
I feel like I have my own personal consultant and consider this an added value of doing business with Steel Rule Diemasters."
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"We were new to the steel rule die cutting process and needed a hand getting started.
SRD did the following:
- Had quotations back to me the same day.
- Tooled the dies to fit our specialized equipment.
- Found an outsource for our steel mounting plates.
- Helped choose the correct ruling for our application.
- Gave us perforated ruling contacts that could assist us with further technical assistance.
- Manufactured our dies in one business day.
I appreciate the time you have taken to talk us through our application and look forward to continuing business with SRD.
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"Mark and his staff have been able to help facilitate production, by offering suggestions and alternative methods, resulting in increased productivety and work flows.
Their understanding and knowledge of our industry has been a plus, offering consultation ans support when requested."
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"We tried out the die last weekend and it performed beautifully. You are truly a die master and really good at understanding, what I thought would be difficult to explain over the phone.
So far everything is on track and we hope to have you a game soon."
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